Telarus issued the following announcement on Feb. 1.
Telarus, today announced that it was awarded the NICE inContact Partner Award for top performance in Q418. This award recognizes the master agent who achieved the highest Q4187 bookings, as put forth in this quarter’s incentive promotion.
NICE inContact partners market and sell NICE inContact CXone, the world’s #1 cloud customer experience platform, helps organizations be first in their industry by powering exceptional experiences for customers and employees. CXone is the first and only platform unifying best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence—all built on an Open Cloud Foundation.
Telarus received the Top Master Agent Q418 award on January 31, 2019. At this time, they were presented an award check as outlined in the Q418 Master Agent promotional spiff.
“NICE inContact thanks Telarus for their outstanding efforts and results. This well-deserved recognition is a result of our shared commitment to work together for mutual success,” said Brett Theisen of NICE inContact, “Our partners trust us with their most important and valuable customers and leads. They are an extension of our team and a vital part of helping contact centers win in the customer experience economy.”
“We are thrilled to be honored as the top performance in Q418 by Nice inContact,” said Ray Hicken, Telarus VP of operations – CCaaS and UCaaS. “Our long-running relationship with Nice inContact and our continued focus on the cloud contact center demonstrates that the aligned strategies are paying off for both companies. We appreciate our partners who see the wisdom & value of bringing the leader in this space, Nice inContact, to be evaluated by their customer. Telarus will continue to build our contact center practice, and Nice inContact is critical to this growth plan.”
Original source can be found here.